GDPR Compliance
Last updated: November 13, 2026
Our Commitment to Data Protection
HISENSEVIDAIPTV (Hisense VIDAA) is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page explains how we collect, use, and protect your personal information.
Data We Collect
We collect and process the following types of personal data: email address (for account registration and communication), payment information (processed securely through third-party payment processors), IP address (for service delivery and security purposes), device information (for compatibility and troubleshooting), and usage data (for service improvement and analytics).
Your Rights Under GDPR
As a data subject, you have the following rights: the right to access your personal data, the right to rectification of inaccurate data, the right to erasure of your data, the right to restrict processing, the right to data portability, the right to object to processing, and rights related to automated decision-making and profiling.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Account data is retained for the duration of your subscription and for 30 days after account closure.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
Contact Our Data Protection Team
If you have any questions about our data protection practices or wish to exercise your rights under GDPR, please contact us. We will respond to your request within 30 days as required by law.